But did the results feel like you?
How is that possible? It’s still you IN the photo. A lot of times you remember how you felt during an experience and that can tarnish even a perfectly great photo.
Honestly, it was my bad experience that helped me to craft my experience for my clients. This photo below is from a mini session I went to when I first started my business. This does NOT feel like me!
All I can think about when I see this photo is how I was treated when I walked into the session: the photographer was on her phone, no one else was in the room (ok, I get it, we all have work to do) I wasn’t even acknowledged for a few minutes of being in the room, didn’t ask me my name or what my profession was, she stayed very stoic herself, and in the end simply said bye and went back to her phone. WTH just happened? I spent my money for this session and had my hair and makeup done and that was one of the worst business interactions I’ve ever had! Then I only received a few images, I get that’s how a lot of photographers run their business, no shade there.
Now maybe she was having a bad day and couldn’t muster the energy, I’m all about giving grace, but dang!
Creating a client experience is something that is ever changing but together we:
Dive into your business, your offers, and your touch points with your clients to determine image opportunities
Talk about why you started your business
How you make your clients feel
How do you plan on showing up on social media
& Review your website for more opportunities
That gives me the tools to create a shoot plan and flow that allows us to capture a variety of scenes, as well as talking points during the session! Did you know that you light up when you talk about your business? I noticed!
So I went from this
To this
Granted I had more clarity and experience by the time these last ones were taken but I was also with a photographer that took the time to learn about me and my business.
If you’re ready to take the dive into a session that can provide you 3 months worth of photos, click here to schedule your consultation.
Talk to you soon!